Other formats also available: one page printable PDF and ASCII text.
|
Peter Tripp |
(336) 392-3315 (Mobile) |
Career: Develop powerful software that is intuitively simple to use.
Educational: Attend graduate school for Human Computer
Interaction Design or IP Law.
Guilford College, Greensboro NC - B.S. with majors in Computing Information Technology and Economics - Graduated Spring 2004
Amherst Regional High School, Amherst MA - Graduated Spring 1999
Support Specialist |
Melton Technologies, Winston-Salem NC | April 2005 to August 2006 |
Supported and customized a software suite for the trucking industry. Customized and supported customer servers, networks and systems interconnects (satellite communications, shipment tracking, document imaging and EDI X.12) remotely (GotoAssist, GotoMyPC, LivePerson) and through onsite work. Acted as a pre-sales engineer recommending the IT solutions to optimally support the suite. Designed user interfaces and application flow for new products. Supported and maintained employee workstations, internal Windows and Linux servers and IT services: Active Directory, Web (Apache and IIS), Mail (Exchange and Exim), VPN, terminal services (RDP and Citrix), Microsoft CRM, source control (SourceSafe).
Technology Teacher |
Lakeside Charter School, Elon NC | October 2004 to January 2005 |
Designed and taught a curriculum for general computing and applications proficiency. Taught students grades 6-12 general computer literacy, electronic research strategies and basic hardware/software architectures in a mixed level classroom environment. Addressed contemporary technology issues such as intellectual property, universal access and censorship. Built and maintained a computer lab and network infrastructure with authentication, content filtering, file and email services.
English Teacher |
Beijiao Middle School, Changzhou, China | August 2004 to September 2004 |
Taught conversational English to middle and high school students. Developed curricula for teaching spoken and written English.
Helpdesk Supervisor |
Guilford College Greensboro NC | Fall 2001, Spring 2002, Spring/Summer 2003 |
Supervised three other student workers and performed all duties of a student worker (duties described under "Helpdesk Student Worker" below). Supported and allocated academic computing resources (laptops, lab time, etc.) and multimedia equipment. Provided 2nd Level support as well as internal and public training for of students, faculty and staff. Assisted in creation of departmental policies, purchasing decisions and hiring.
Systems Administrator |
Tapestry Health Systems, Northampton MA | July 2002 to August 2002 |
Provided onsite and telephone-based support on a variety of hardware and software issues. Documented configuration and security details of existing systems, recommended changes and implemented security updates and additional controls. Researched, recommended and implemented new hardware and software purchases. Performed strategic and long range planning for the Information Technology department.
Technology Coordinator |
Holyoke Health Center, Holyoke MA | May 2001 to August 2001 |
Provided a central point of contact for all technology support services. Planned the technology relating to the construction of a new clinical facility. Oversaw the implementation and rollout of a new wired and wireless (802.11b) Ethernet network for Cisco IP telephony and other data services. Built a Windows 2000 Terminal Services installation for deployment of the +Medic Tiger practice management software. Maintained seven servers and their related authentication, file, print, email and proxy services. (Windows NT 4.0, Windows 2000, AIX 4.3). Designed and created custom Microsoft Access databases for IT and medical applications.
Helpdesk Student Worker |
Guilford College, Greensboro, NC | January 2001 to April 2001 |
Assisted customers with questions and problems regarding network resource access and network connectivity (via modem, wired and wireless Ethernet) on Microsoft 95/98/ME/NT4/2000/XP, MacOS, MacOSX platforms. Provided application level support of MS Office Suite, Lotus Notes, Citrix ICA Client, FrontPage, Adobe Pagemaker, Adobe Photoshop, Adobe Illustrator, and Microsoft Visual Studio. Created and maintained help sheets and internal training/reference documents.
Junior Technical Engineer |
Corporation for Public Technology, Florence MA | December 1999 to August 2000 |
Provided public sector clients with a range of technical consultation services including systems administration, needs assessment and procurement recommendations as well as hardware and software implementation. Clients included health care organizations, municipal governments, public safety, state agencies and other not-for-profit organizations. Provided internal technical support and systems administration services. Supported clients' application, operating system and network support needs through onsite visits, telephone and email communications. Designed and implemented new local and wide area networks, while ensuring continued access to existing legacy services. Implemented and administered multiple different clients' networks, servers and services in Windows NT, Novell Netware and UNIX (Linux, AIX, Solaris and SCO) environments.
Other formats also available: one page printable PDF and ASCII text.